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RETURNS & EXCHANGES

Online Policy

All Black Friday 30% markdowns and Cyber Monday promotions are considered FINAL SALE.  Returns will not be accepted in store. 

Merchandise in original condition with all original tags may be exchanged or refunded within 10 days of receipt of goods when accompanied by the original sales receipt. Refunds will be issued via the original method of payment. Original order shipping charges are not refundable.

Creatures of Comfort is not responsible for exchange or return shipping costs, nor duty reimbursement in the case of international purchases. 

Creatures of Comfort does not offer price adjustments on sales. 
All sales are final on promotions, markdowns, swimwear, lingerie, jewelry and periodicals.  

We will process your exchange or refund as soon as possible but please allow up to 14 days for your refund to be processed and up to two billing cycles for the return to appear on your credit card statement.

We have the right to deny exchanges if the merchandise returned does not meet our return policy requirements.

 

Store Policy
No refunds or price adjustments.

Merchandise in a sale-able condition with all original tags attached may be exchanged withing 7 days of purchase when accompanied by an original sales receipt. All sales final on markdowns, swimwear, lingerie, hosiery and books.

 

Completing a Return or Exchange

Please email online@creaturesofcomfort.us to initiate a returns. Returns will not be accepted in store. 

 

 

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