Shop sale up to 70% off

ONLINE RETURN POLICY

Merchandise in original condition with all original tags may be exchanged or refunded within 10 days of receipt of goods when accompanied by the original sales receipt. Original order shipping charges are not refundable. Returns will not be accepted in store. 

All sales are final on promotions, markdowns, swimwear, lingerie, jewelry and periodicals.  

Creatures of Comfort does not offer price adjustments on sales. 

COMPLETING A RETURN OR EXCHANGE

Please email online@creaturesofcomfort.us  to request an RA number. Please include:

  • order number
  • items you wish to return
  • reason for return

We will respond to your request within 24 hours and provide a return shipping label for domestic orders only. * Valid on full-price orders only. 

We will process your exchange or refund as soon as possible but please allow up to 14 days for your refund to be processed and up to two billing cycles for the return to appear on your credit card statement. Refunds will be issued via the original method of payment. 

We have the right to deny returns if the merchandise returned does not meet our return policy requirements.

Creatures of Comfort is not able to alter or cancel online orders once they have been placed. 

 

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